Agentic and Pre-Built Chatbot Workflows

Chatbots that fit the job instead of forcing one pattern everywhere

Some pages need an AI concierge. Other pages need a guided flow that captures the same details every time. The site can support both, with each page connected to the assistant that fits the visitor task.

What changes when the chatbot is part of the site

• The assistant can use current page content, site search, navigation, lead capture, and booking tools.
• Click flows can collect structured answers before a human ever opens the conversation.
• AI handoff keeps guided flows from becoming dead ends when visitors ask something specific.
• Each page can use a different chatbot, so demos, services, support pages, and booking pages can behave differently.

Live chatbot examples

Each linked example is its own Sanity page with a different chatbot attached. Open the chat control on each page to test the behavior.

AI Website Concierge Demo

An AI assistant that answers site questions, searches content, suggests pages, and captures qualified leads.

Booking Assistant Demo

A booking-focused AI assistant for discovery calls, scoping sessions, and structured follow-up.

Lead Capture Flow Demo

A guided click flow that scopes the project type, timeline, contact details, and project need.

FAQ With AI Handoff Demo

A hybrid chatbot that answers common questions with buttons, then hands off to AI when the question gets specific.

Support Triage Flow Demo

A support triage flow for content updates, form issues, reporting questions, and urgent site problems.

When to use each pattern

• Use an AI website concierge when visitors ask broad questions and need help finding the right page.
• Use a booking assistant when the goal is to qualify a meeting request before a person follows up.
• Use a lead capture flow when the business needs consistent fields and cleaner CRM records.
• Use an FAQ handoff when common questions are predictable but follow-up questions are not.
• Use support triage when the first priority is routing, urgency, and complete issue details.