Support Triage Flow Demo

Support Triage Flow Demo

A support triage flow for content updates, form issues, reporting questions, and urgent site problems.

What this demo shows

• Routes routine requests and urgent issues into different paths.
• Collects the contact, page URL, symptoms, affected users, and timing details.
• Creates higher-priority leads for urgent site issues.

Try it

Open the Help chat control on this page and run through one of these scenarios.

• Choose a content update and describe a page change.
• Choose a form or booking issue and include a sample URL.
• Choose urgent site issue and describe impact and timing.

How it is connected

This page is connected to the Help chatbot document in Sanity, so the live page uses this specific assistant instead of a global default.

Back to Agentic and Pre-Built Chatbot Workflows.